Treating Customers Video
Treating customers well is an essential skill for hairdressers. This means addressing them in a courteous manner and responding to their needs. This video shows the do's and dont's of customer service. Mapped to Unit G3: Contribute to the development of effective working relationships. Also G17: Give Clients a positive impression. (Also useful for G4: Fulfull Salon reception duties).
Now you have seen the video, you can test your knowledge with a quiz.
Content produced in association with Worcester College of Technology
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales License.