Treating Customers Video
Treating customers well is an essential skill for hairdressers. This means addressing them in a courteous manner and responding to their needs. This video shows the do's and dont's of customer service. Mapped to Unit G3: Contribute to the development of effective working relationships. Also G17: Give Clients a positive impression. (Also useful for G4: Fulfull Salon reception duties).
Now you have seen the video, test your knowledge with a quiz.
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